THERE ARE DIFFERENT AGREED SHIPPING TERMS WITH EACH CLUB/SCHOOL. IF UNSURE PLEASE TALK WITH YOUR CONTACT OR SEE BELOW. ENSURE THAT YOU SELECT THE CORRECT OPTION WHEN PLACING YOUR ORDER.

SCHOOLS - Please check with your school for delivery arrangements.

TONBRIDGE GRAMMAR - ALL ITEMS ORDERED WITH BE DELIVERED TO THE SCHOOL FIRST WEEK OF TERM FOR NEW STUDENTS.

AS 1/11/2011 ORDERS WILL BE SHIPPED DIRECTLY TO SHIPPING ADDRESS PROVIDED WHEN ORDER IS PLACED. CHARGES NOW APPLY.

HOLCOMBE HC - A CLUB CONTACT COLLECTS AND DELIVERS TO THE CLUB BI-WEEKLY.

THE HUNDRED OF HOO SCHOOL - ALL SCHOOL ORDERS DELIVERED TO CRAIG PATON AT SCHOOL.

KENT HOCKEY - ALL ORDERS WILL BE DISPATCHED LAST WEEK OF FEB 2012.

BROMLEY & BECKENHAM HC - OREDRS WILL BE DISPATCHED EVERY TWO WEEKS.

MAIDSTONE HC - ORDERS DELIVERED DIRECT EVERY TWO WEEKS FROM ORDER.

ALL OTHER CLUBS/SCHOOLS ORDERS WILL BE SHIPPED DIRECT - CHARGES APPLY.

We are unable to exchange any items that are not damaged, defective or incorrect. Any goods returned should be in saleable condition. These terms apply to your order. We may change our terms and conditions at any time, so please do not assume the same terms will apply in the future. None of these terms affect your legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder.

IF YOU HAVE ORDERED INCORRECT SIZE AND WISH TO RETURN YOU MUST ENCLOSED ORDER NUMBER REFERENCE WHEN RETURNING AND YOU WILL BE OFFERED OPTION TO COLLECT NEW SIZE OR WE WILL RECHARGE A DELIVERY COST TO SHIP OUT.

Our contact details:

Xstream Ltd

Unit 1, Victory Park, Trident Close

Medway City Estate

Rochester

Kent

ME2 4ER

United Kingdom

VAT Registration Number: 788 5143 84

Company Number: 788514384

Opening Hours:

Monday – Friday

9am – 5.30pm